My video lags behind my audio/voice


Why do I hear other people's voices before I see them move in their video? How do I solve it?

There are a few possible reasons for the lag in video and audio such as:

  • Poor Network Connection
  • Incompatible/Outdated Browser
  • Outdated Operating System (OS)

Follow the steps below to solve your problems!


Check OS Version

Keeping your Operation System (OS) up to date ensures that you have a smooth experience on ClassDo.

Check Browser

Using compatible browser, such as Google Chrome and Safari, and ensuring they are up to date will allow ClassDo to work smoothly on your device.

Check Network Connection

Ensuring that you have a strong and stable network will highly facilitate your live collaboration experience on ClassDo!

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