Problems with Uploaded Media Files

There are some common problems you may have encountered with your uploaded files:

My file takes a long time to upload onto Content.
My uploaded files take a long time to load when I switch between files.
My file is successfully uploaded but cannot be loaded for viewing.

These could be due to following reasons:


Large File Size

If you are uploading a very large file (eg. >10MB), you can compress the file first before uploading.

And if you are uploading a PPTX file that usually has large file size as it usually contains many pictures, you can convert the file to a PDF file before uploading.


Slow Internet Speed

Run a speed test to check if your connection is stable.

If it is unstable, move nearer to your router or a more stable network area.

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