My Screen Share is Not Working
My screen share is not working. How do I deal with this?
Screen share does not seem to be working, or you cannot switch on screen share? It may be due to the following reasons:
- Not using live collaboration mode with videochat
- Switched off video feed of your videochat
- Did not install screen sharing extension
- Screen sharing extension not enabled
Did Not Enter Live Collaboration Mode with Videochat
Video Feed Switched Off
Screen Sharing Extension Not Installed
Exit the room and re-enter the room, this time selecting Work with others: ✔ Videochat on this device. Screen sharing function is not supported on any other modes.
Your video feed may be switched off if you only see a black screen on the screen of your video chat. Please ensure that the video feed of your video chat is switched on by clicking the video button.
Please ensure that you have installed the Chrome extension.
For first time users, there will be a pop-up appearing on your screen after you have switched on Screen Share function.
If you have already installed the extension but the pop-up continues to appear, you may have disabled the extension.
When this pop-up appears, click Install ClassDo Screen Sharing Function.
When the Add to Chrome has changed to Remove from Chrome, the extension has been successfully installed. Close this tab.
Screen Sharing Extension Not Enabled
At the top right of your Chrome browser, click the three dots icon, then click More tools, then Extensions.
Find ClassDo Screen sharing extension and click the slider to switch it on.