Login Instructions for Students/Parents (for Mobile Number Invite)
This article contains a standard template for the login instructions that you can use to send to students/parents whom you have invited to join a room on ClassDo via mobile number. You may copy and paste, then adapt and customise it for your specific students/parents.
A standard template for students who have been invited via email address can be found here.
Onboarding Students Invited by Mobile Number
Email title: ClassDo for [School/Centre Name]
Dear students and parents,
We will be using ClassDo for live online teaching. ClassDo is an online collaborative classroom platform which allows you to see, hear, speak and interact with your teacher and classmates live in real time, as well as view and write on uploaded files in sync with one another, just like you are all sitting side-by-side in the same physical room. ClassDo also autosaves all your files and work in the same online classroom, so you can access all your learning materials instantly in one place, anytime, anywhere, on any device.
Shortly, you will be receiving a SMS room invite from ClassDo to join your online classroom. Please follow the steps below to check your device and log in.
Before you begin: Check your system and internet speed
ClassDo can be used on any device. Make sure your operating system (OS) and browser are up to date. Use these guides to learn how to update your OS and browser: https://help.classdo.com/category/79-system-requirements
You'll also need a strong and stable internet connection. Run an internet speed on the same device and at the same location where you will be taking the online lesson. Follow the steps at https://help.classdo.com/article/143-run-internet-speed-test-recommended-speeds
Step 1: Log onto ClassDo on Chrome or Safari with your mobile number
Go to https://ClassDo.com on Google Chrome (if you are using using Windows/Android devices or Macbook) or Safari (if you are using iPad/iPhone). Do NOT use Microsoft Edge or any other browsers. If you do not have Chrome, download for free from: https://www.google.com/chrome/
On the website, click Free Signup/Login.
Click Sign In/Up with Mobile Number. Enter the mobile number that the invitation to online virtual collaboration room was sent to
Step 2: Check your mobile phone for the verification code and enter it
Check your phone messages for the 6-digit verification code from ClassDo and enter it.
FAQ: If you did not receive your verification code on your mobile phone, follow these steps to troubleshoot: https://help.classdo.com/article/91-cannot-receive-verification-code-sms
Step 3: Create your account
Step 4: Run device test
As soon as you have created your ClassDo account, you MUST run a device test to check if your device web camera, microphone and speaker are functioning properly, before your first live online lesson. This will ensure that you can see, hear and chat with your teacher and classmates during the live online lesson. Follow the steps in this guide to check your device: https://help.classdo.com/article/94-run-manual-device-test
If you are using your own device to access ClassDo, you do not need to log out of your account. Then you won't need to log in again before your first lesson. Otherwise, if you have logged out, just repeat Steps 1 and 2 above to log onto ClassDo again when it's time for your first online lesson.
Step 5: Enter the room
When it's time for your online lesson, select your classroom named “ [Room Name]” from the left panel. Click the red ENTER ROOM button > Work with others with audio and video on this device. Please do not select the other two options as they do not allow you to see and hear others.
If you encounter any other problems, search for an answer at ClassDo Help Centre (https://help.classdo.com).
Thank you and enjoy using ClassDo.