Run Auto Device Test
By default, ClassDo's built-in Device Checker will automatically be launched every time you click Enter Room → Start Live Collaboration on a Room Landing Page. It tests your browser, webcam, microphone and speaker to see if they are working properly, before you start your live virtual collaboration.
The auto device test only starts if you have chosen Work with others.
Select the room from the Rooms List on the left panel that you wish to enter to start live collaboration. Click Work with others.
If you are using either Google Chrome or Safari browser and your browser is up to date, this test will take just a few seconds. If you are using other browsers, you will be prompted to download Chrome or Safari and log into ClassDo again.
If the browser prompts you that ClassDo asks to use your camera
You must click Allow to use ClassDo. You can switch off your video after you have entered the room.
If you have already blocked it, follow these steps to re-enable your camera.
Click Next if you can see yourself in the videoscreen.
If you cannot see yourself, ensure:
- the correct webcam is selected
- you have connected your webcam to your computer if you are using an external webcam.
If the browser prompts you that ClassDo asks to use your microphone
You must click Allow. You can switch off your audio after you have entered the room..
Speak a few words and if you observe the volume bar moving as your speak, click Next. If you are not able to, ensure the correct microphone is selected or click the Refresh icon on the right side.
If the volume bar still does not move as you speak, click Check out our troubleshooting guide and follow the suggested steps to troubleshoot.
Turn up the volume of your speaker and click the Play button in the centre of the video. If you can hear the video's audio, click Next.
If you are not able to, click Check out our troubleshooting guide and follow the suggested steps to troubleshoot.
Opt to skip this test in future
You have completed the device test. if you are going to use the same device for ClassDo in the future, you can choose to skip this test by checking the Skip this auto device test in future box. You will still be able to run the device test manually as and when needed.
If you wish to maintain the auto device test, leave the box unchecked.
Click Start Live Collaboration to enter the room.
Congratulations! You have successfully entered your virtual room. Next, learn about
the virtual room