For existing time-based plan (Pay-As-You-Go/bulk puchase) customers

When the new subscription plan is released, you will be given a choice to stay on your current time-based plan or make a one-time switch to subscription. Any remaining paid hours will be converted to US$ credits in your ClassDo Wallet and be used to offset future subscription fees before your credit card is charged.

Convert to a Monthly or Annual Subscription PlanConvert to a Monthly or Annual Subscription PlanIllustration of remaining hours being converted to ClassDo Wallet $ credits

If you wish to stay on your current time-based plan, no action is required from you. However, please note that we are phasing out bulk purchase packages that come with free bonus hours. As such, it will not be possible to buy bulk purchase packages after you have completely used up your existing package. Please top up at the prevailing rate under Pay-As-You-Go plan (i.e. you will be charged for actual room usage based on per minute per user) or start a new subscription in future.

If you have any questions, please do not hesitate to contact us.